Leonid Gukalov writes
We remind you that our hotline 0800302911 operates around the clock, all calls are free from any phones. We can not help everyone, but we try to do our best to support people in distress.
Usually, Saturday evening and Sunday – there is a little happening this time on the hotline (8-800-302-911 and 0508235656) the duties on the line fell in these days in the last couple of months are relatively calm — advices, explanations, background information.
The hot line of Station Kharkov working around the clock seven days a week for such cases as it is today. Alexander called on a hot line at the beginning of the eight o'clock Saturday evening. He arrived in Kharkov today in the morning with a sick daughter, age three and a half years. He went with no money, on a ride relying on cherished paper with addresses of some Kharkov medical volunteers that would help to examine and buy medicines for his daughter. Addresses were false.
As he ran through the city, Station Kharkiv point in the South station closed, our point at Dmitrievskaya st. closed too. Somehow through third parties, and good people, Alexander got hold the number of our hotline and called from almost discharged phone. In such cases, there is only one way in fact — to go, to meet, to see people and continue to solve their problems together with them by the means that are available to us.
Frankly, I was a little not ready — I just went out to buy food for home without working phones, even without working notebook and pen, and I has already spent almost all the money when the attendant handed me the situation and the number of Alexander.
I went to a meeting near the Central Market. Alexander and his daughter seemed to me quite normal people at the site. As I questioned him the boy standing next to us, catching, we're talking about, bought a chocolate bar for the little girl and shared with damp cloths.
He came with his family from Donetsk, reside in the Poltava region, he worked with varying degrees of success and intends to stay. But now it is difficult with the job, local doctors for any action want the money, the government hot line could not particularly help. A little daughter is sick — like bronchitis, and something else, she needs a check-up, some medicines.
By phoned with АллаФещенко and ИнгаМикулинская, we have come up what to do with them. We settled them for a couple days into our hostel and then immediately called an ambulance to examine the girl be the doctor on duty. I gave Alexander part of the products purchased for home from my backpack and the rest of the money after shopping. We call each other tomorrow, I hope, everything will be fine.
Thanks to everyone who supported me tonight and helped to deal with this case.
Update: a doctor examined the girl, the Mormon Church has helped with the purchase of medicines and food, the father and the child are going back home, to the mother.